Terms of use

Please read these terms of use carefully before using this site.

 

By using the This is Athens website, a Develop Athens S.A. website, you acknowledge and confirm your consent to these terms and conditions of use. If you do not agree to these terms and conditions of use you must not use this website. 

 

The This is Athens website (hereinafter "website") is owned and operated by Develop Athens S.A. for your information, reference and education. Develop Athens S.A welcomes you to browse the website, with the understanding that your access to, and use of, the website is subject to the specific terms and conditions set forth herein and all applicable federal, state and local laws and regulations. By accessing and browsing the website, you accept, without limitation or qualification, all of the terms and conditions set forth herein. If you are using the website within a company, you represent and warrant that you are authorized to enter into this agreement on behalf of the company and you acknowledge that the rights to use the website which are granted to you and the company under this agreement are expressly conditioned upon acceptance by such authorized personnel of the company. Develop Athens S.A retains the unconditional right to at any time and for any reason modify, delete or add to these terms and conditions of use, effective immediately upon notice thereof, which may be given by any means, including but not limited to, posting on the website a revised version of these terms and conditions of use. If any such change is unacceptable to you, you must immediately discontinue your use of the website. You further agree to periodically review the terms and conditions set forth herein to be aware of any such additions or revisions. Your use of the website may also be subject to additional or different terms or conditions imposed by third party content providers in connection with third party content, products or services accessible through the website. 

 

Restrictions on use of materials 

This website contains material that is protected, nationally and internationally, by applicable copyright and trademark laws. No material may be copied, reproduced, republished, uploaded, downloaded, posted, transmitted, or distributed in any way or decompiled, except that you may download one copy only of such material on any single computer for your personal use, provided you keep intact any and all copyright and other proprietary notices. Modification of the materials in any way is strictly prohibited. The use of any such materials on any other website or networked computer environment is strictly prohibited without the express written consent of an authorized representative of Develop Athens S.A.  

 

If you download any copyrighted or trademarked information, data or images, these materials are licensed to you by Develop Athens S.A. or by the applicable third party developer on a limited, non-exclusive basis. Neither they nor Develop Athens S.A. transfer any title or ownership interest in the materials to you. You own the medium on which the software is recorded, but the third party or Develop Athens S.A. retain full and complete title and ownership to the intellectual property rights therein. You may not re-sell or distribute the material in any form or manner. 

 

Jurisdictional issues 

Unless otherwise specified herein, the materials on the website are presented solely for promotion and use in Greece. Develop Athens S.A. makes no representations that the materials, products, services, information, data and images on the website are appropriate or available for use in other locations or jurisdictions. Individuals or entities choosing to access this website from other locations do so on their own initiative and are solely responsible for compliance with all laws, if and to the extent these laws are applicable. 

 

Termination 

This agreement regarding the terms and conditions of website use shall remain in effect until terminated by either party. This agreement will terminate immediately without notice from Develop Athens S.A. if, in Develop Athens S.A. sole discretion, you fail to comply with any term, condition or provision of this agreement. Upon termination of this agreement, you shall immediately destroy all materials obtained from this website and all copies thereof, whether made under the terms of this agreement or otherwise. Furthermore, you represent and warrant that you shall not make any further or additional use of the materials you obtained from this website. 

 

Disclaimer 

Your use and browsing of the website is entirely at your own risk. If you are dissatisfied with any of the products, services, materials or information contained or identified on the website, your sole and exclusive remedy with respect to Develop Athens S.A., its officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns is to immediately discontinue accessing and using the website. 

 

To the fullest extent permissible pursuant to applicable law, Develop Athens S.A., its officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns and/or any other party involved in creating, producing, delivering or modifying the website are not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the website or for your purchase or use of any third party products or services offered herein. Without limiting the foregoing, everything on the website is offered and provided to you "as is" without warranty, representation or condition of any kind, either expressed or implied, including, but not limited to, the implied warranties and conditions of merchantability, fitness for a particular purpose, or non-infringement. 

 

Develop Athens S.A., its officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns assume no responsibility, and shall not be liable for any damages to, or viruses or other harmful components that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or the server that makes it available, or your downloading of any materials, information or data from the website. 

 

Develop Athens S.A. is making available for your review and examination on the website materials, information, products and content supplied by third parties. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties are those of the respective authors or distributors and not of Develop Athens S.A., its officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns. Without restricting any of the foregoing limitations, conditions or disclaimers, neither Develop Athens S.A. nor any third party provider of information or products guarantees the accuracy, completeness, or usefulness of any materials, information, products, services or content provided on or through the website. 

 

Develop Athens S.A. reserves the right to at any time, without condition or restriction, change or discontinue any aspect or feature of the website, including without limitation content, hours of availability, and equipment required for access or use. 

 

Third party sites 

This website contains links and pointers to internet websites maintained by third parties ("third party sites"). Develop Athens S.A. has not reviewed all of the third party websites that may be linked to this website nor has Develop Athens S.A. used all of the products or services offered by third parties on this or any other linked website. Develop Athens S.A, its officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns are not responsible or liable for the contents of or use of any products or services offered on this or any other third party website and make no representations or warranties of any kind regarding the same. 

 

Limitation of liability 

In no event shall Develop Athens S.A., its officers, directors, employees, subsidiaries, chapters, affiliates and assigns or its licensors, suppliers or any other party involved in the creation, production or delivery of the website be liable for any incidental, consequential, indirect, reliance, special or punitive damages arising out of or relating to your access to, or use of, or inability to use the website or the materials contained within the website, or this agreement, including without limitation damages for harm to business, lost profits, lost savings or lost revenues, however such damages are caused, and whether based in contract, tort (including negligence) or any other theory of liability. The foregoing limitations shall apply whether or not Develop Athens S.A., its affiliates, chapters, subsidiaries, assigns, licensors, suppliers or any other party involved in the creation, production, maintenance or delivery of the website have been advised of the possibility of such damages. 

 

Develop Athens S.A., its officers, directors, employees, authorized representatives, affiliates, chapters, subsidiaries, assigns, licensors, suppliers and all other parties involved with the creation, production or delivery of the website further shall not be responsible for any damage resulting from unauthorized access by third parties to other parties transmission facilities or premises, equipment or for unauthorized access to or alteration, theft, loss or destruction of network systems, applications, data files, programs, procedures or information through accident, fraudulent means or devices or any other method unless such damage is caused by an intentional act of Develop Athens S.A., its officers, directors, employees, authorized representatives, affiliates, chapters, subsidiaries, assigns, licensors, suppliers or third parties involved with the creation, production or delivery of the website. The limitations of liability set forth herein shall apply even if Develop Athens S.A., its officers, directors, employees, authorized representatives, affiliates, chapters, subsidiaries and assigns have been advised of the possibility of such damages. 

 

In no event shall the Develop Athens S.A. total liability to you, if any, for all claims, damages, injuries, losses, and causes of action, whether in contract, tort (including without limitation negligence), or otherwise, exceed the amount paid by you, if any, for accessing this website. 

 

In the event that you transmit, introduce, or otherwise cause any technical disruption of This is Athens website or the services transmitting the This is Athens website to you, you agree to be responsible for any and all liabilities and costs (including reasonable attorneys' fees) arising from any and all claims brought by third parties based upon such technical disruptions. For purposes of this agreement, "technical disruption" means distribution of unsolicited advertising or chain letters, propagation of computer worms, viruses or other harmful code, and/or using the website to make unauthorized entry to any other machine accessible via the website. Furthermore, you are solely responsible for the content of any transmissions using the website and agree not to upload, post or otherwise make available on the website any material protected by a proprietary right of a third party without first obtaining the express written permission of the owner of such proprietary right. You shall be solely and completely liable for any damages, losses, costs or expenses (including reasonable attorneys' fees) arising out of any claim of infringement or violation of proprietary rights or any other harm arising from the uploading, posting or other submission of materials by you. 

 

Key concepts 

Personal data are information that are directly or indirectly linked to a natural living person. Examples of personal data include your name, address, telephone number and email address. In some circumstances, even data such as IP addresses or other combined information may constitute personal data. 

The processing of personal data includes all handling of personal data, such as collection, registration, and storage. 

The data controller is the person who determines the purposes and means of the processing of personal data, either independently or in consultation with others. 

 

 

 

What personal data do we collect, and when do we do so? 

Information that you provide to us. For example, when you participate in our events, sign up on our notification lists for events and newsletters, interact with us on social media, or apply for event support, we may collect: 

• Personal and contact information — name, e-mail address, phone number, professional role and online id. If you participate in one of our focus groups, we may also collect information including gender, place of residence and nationality. 

Information we collect about you. For example, if you are a public person, a journalist, or work as a contact person for a company or visit any of our websites, we may actively collect the following information about you: 

• Personal and contact information — name, e-mail address, mobile phone number, photo, and online id. 
• Information about how you interact with our websites – how you use our websites. 
• Device information – such as IP address, language settings, browser settings, time zone, operating system, platform and screen resolution. 

Information from third parties. We may also collect personal data from someone other than you (a third party). The information we collect from third parties are as follows: 

1. 1. Address information from public records, in order to be sure that we have your correct address information. 
2. 2. If you belong to a certain target group to which we wish to reach out, we may also collect personal information about you from other marketing organizations. 

 

Direct marketing 

We may also contact you via mailings to inform you of events and current affairs in the city. We may do so if you ever have registered your interest in receiving such information or if we judge there to be a legitimate interest in sending you this information; for example, if you are a journalist, blogger, or contact person in a relevant organization. You always have the option of contacting us and saying that you do not wish to receive information from us. Write to us at [email protected] 

 

Who may we share information with? 

Data processors. Sometimes it is necessary for us to share your personal data with another organization in order to provide our services. A data processor is a company that deals with the information on our behalf in accordance with our instructions. We have data processors that help us with: 

• It services (companies that handle the necessary operation, technical support and maintenance of our it solutions). 
• Marketing (print and distribution, social media, media agencies or ad agencies). 

Organizations which are independent data controllers 

• State authorities (the police, the national tax board, or other authorities), if we are required by law to share the information or in cases of suspected crimes. 
• Business partners (professional organizations or other industry actors, such as hotels and restaurants). Develop Athens S.A. activities include the promotion of interaction with the city of Athens both nationally and internationally, and we may therefore pass on some of your data in order to promote and facilitate such collaboration. 

Where do we process your personal data? 

We always strive to process your data within the EU/EEA. However, data may in some situations be transferred to and/or processed by suppliers or subcontractors in countries outside the EU/EEA. 

How long do we store your personal data? 

We never save your personal data for longer than is necessary for their respective purposes, is required to meet the existing statutory storage periods, or is necessary for the purposes of other legitimate interests. Aside from legal grounds, the continued relevance/necessity of data is determined by the relationship we have with you, such as an ongoing relationship through a trade organization or event coordination. 

What are your rights as a registered person? 

Right of access (so-called “extracts from the register”). You have the right to obtain access to the data we process that pertains to you, and may request a copy of these. (information is provided in the form of an extract from the register indicating the purpose, categories of personal data, categories of recipients, storage periods, information about where the information was collected and the presence of automated decision-making). 

Pursuant to the general data protection regulation, we may ask you for additional information in order ensure that you are the one who has the right to request the data. 

The right to rectification. You have the right to correct incorrect or incomplete personal information (about yourself), within the context of the purpose for which this data is being processed. 

The right to deletion (“the right to be forgotten”). You have the right to request that we delete the personal data we process about you if: 

• The data are no longer necessary for the purposes for which they were collected or processed. 
• You object to a balancing of interests we have made based on the legal grounds of legitimate interests and your reasons for objection outweigh our legitimate interests. 
• You object to the processing of your personal data for direct marketing purposes. 
• Personal data has been processed in an unlawful manner. 
• Personal data must be deleted in order to fulfill a legal obligation to which the group is subject. 
• The personal data collected is about a child (under 13 years) for whom you have parental responsibility, and the collection took place in connection with the provision of information society services (e.g. Social media). 

The right to the limitation. Under certain circumstances, you have the right to request that our processing of your personal data be limited. For example, if you should call into question whether or not the data are accurate or if we no longer need them for our purposes, but you require them in order to establish, exercise or defend legal claims. This means that you can request that we refrain from deleting your data. 

If you object to the processing we conduct with reference to the balancing of interests, you may request that we limit the processing during the time necessary to determine whether our legitimate interests outweigh your interests in having the data deleted. 

If the processing is limited as described above, we cannot do anything else with your personal data (beyond actually storing it) other than to use it in the establishment, exercise or defense of legal claims, or to protect the rights of another person, unless we request your specific consent. 

The right to object to certain types of processing. You always have the right to avoid direct marketing (for example, when an organization directly contacts a customer via email, sms or newsletter. Marketing measures in which the customer themself actively chose to use a service or otherwise sought out an organization in order to learn more about its services do not count as direct marketing.) And to object to any processing of personal data based on a balancing of interests. 

In the instance that you have objected to a balancing of interests, to continue to process your data we are required to demonstrate compelling legitimate grounds for the processing which outweigh your interests. In other cases, we only process the data in order to establish, exercise or defend legal claims. 

The right to data portability. If your personal data are processed automatically on the legal grounds of consent or the fulfillment of a contractual obligation, you also have the right to request these so long as doing so does not affect the rights or freedoms of any other person. 

 

Cookies – what are they and how do we use them? 

Cookies are a small text file consisting of letters and numbers that is sent from our web server and stored in your internet browser or on your device. These may consist of: 

• Session cookies (a temporary cookie that expires when you close your browser or device). 
• Persistent cookies (cookies that remain on your computer until you delete them or they expire). 
• First-party cookies (cookies set by the site you are visiting). 
• Third-party cookies (cookies set by a third party. These are used for analyses, such as google analytics). 

You can control the use and scope of the cookies you allow by changing your browser settings. For example, you can block all cookies, only accept first-party cookies, or delete cookies when you close your browser. However, be aware that such settings may interfere with the functionality of certain websites. 

 

Data protection officer 

We have a data protection officer (DPO), who is responsible for providing internal oversight and advice in relation to personal data protection.  

 

Photography on this is athens 

Whenever required, photographer credits are displayed throughout this is athens and can be viewed by hovering your mouse cursor over a background image, or are shown directly next to images inside articles. Public domain images (via sources such as flickr and creative commons) are displayed with the photographer’s name (or online username), their selected creative commons licence type and the image’s site source. Reuse of such materials must always comply with the associated creative commons licence. 

Wherever photographs are credited but no creative commons licence is displayed, the image copyright and ownership remains entirely with the photographer and/or associated business. Permission must be sought directly from the content owner before reusing this content. 

If you discover a photographer credit that is incomplete or inaccurate, let us know by emailing [email protected] 

 

Miscellaneous 

This document entitled terms and conditions of use of the This is Athens website shall be governed by and construed in accordance with the laws of Greece, without giving effect to any principles of conflicts of law. If any provision of this agreement regarding terms and conditions of use shall be held unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by authorized representatives of both parties. 

 

If you do not agree to the foregoing terms and conditions of use or are not authorized to enter into these terms and conditions, please exit the website immediately. 

cookies 

 

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. 

Cookies are small text files that can be used by websites to make a user's experience more efficient. 

 

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. 

 

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. 

 

You can at any time change or withdraw your consent from the cookie declaration on our website. 

 

Learn more about who we are, how you can contact us and how we process personal data in our privacy policy. 

Your consent applies to the following domains: www.thisisathens.org 

Your current state: allow all cookies (necessary, preferences, statistics, marketing). 

Change your consent | withdraw your consent 

 

Cookie declaration last updated on 26/02/2019 by cookiebot: 

Necessary (12) 

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. 

 

Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

 

Marketing (14)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

 

 

ACVB

 

Introduction

The City of Athens Convention & Visitors Bureau (ACVB) is a division of Develop Athens S.A. It is the official body of the City of Athens that serves as the focal point between meeting planners and the local meetings industry. We promote Athens as the ideal destination to visit for business and for leisure. This privacy policy (together with our Terms & Conditions and any other documents referred to in such terms and conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, and applies to all of your personal data irrespective of the medium or method by which we obtained/received your personal data.

In this policy, the term “personal data” means data relating to a living individual who is or can be identified either from the data, or from the data in conjunction with other information, that is in, or is likely to come into, our possession, and includes personal data as described in data protection legislation (as defined below).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. What information do we collect?

We fully respect your right to privacy in relation to your interactions with the website, and we endeavour to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. Also, we only collect and use individual user details where we are legally entitled to do so. Information in relation to personal data collected by Greek entities is available on www.dpa.gr, the website of the Greek Data Protection Commissioner (“DPC”).

We will handle your personal data in accordance with data protection legislation. “Data protection legislation” means the Data Protection Acts 1988 and 2003 and Directive 95/46/EC, and any other applicable law or regulation relating to the processing of personal data and to privacy (including the E-Privacy Directive), as such legislation shall be amended, revised or replaced from time to time, including by operation of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) (and laws implementing or supplementing the GDPR).

We only collect and use individual user details where we are legally entitled and/or required to do so under the Tourist Traffic Acts 1939 to 2016 and data protection legislation. Where you have provided your consent to our collection and use of your personal data, you are entitled to withdraw such consent by notice to us.

 ACVB may collect various types of personal information, including:

• For business purposes, we will collect personal and business contact information (such as name, billing address, phone number, job title, email address, social media handles, area of expertise).
• We may ask you for personal information to supply travel arrangements or clothing/dietary information for familiarisation trips and promotions.
• We may require images and video footage for marketing purposes and may seek special offers pertaining to your business for business development and marketing purposes.
• Bank details/account numbers, credit/debit card numbers (for secure processing third party payment services), digital wallet, or other payment service information.
• Depending on the service we are providing to you, we may also need to collect business performance information such as room rates, occupancy, employment figures etc. We may also require other information such as location/GPS data, language, Tax/PRSI no., or dietary preferences. We will also request this information directly from you.
• If you submit any personal information about other people to us or to our service providers (e.g. business colleagues), you represent that you have the authority to do so and to permit us to use their personal information in accordance with this privacy policy.

 

Images and visual content

This is particularly relevant to the provision of images/footage and content which may promote your business or your area but also contain images of people. You also acknowledge that you can provide ACVB with evidence of the necessary waivers and permissions from persons in the images/footage for you to share such content with ACVB and its partners. ACVB, on occasion, takes photographs of participants at its events (such as sales and promotions events, or training and networking events). We will endeavour to check you are happy to feature in a photo wherever possible, however often photos are of large groups and it is not possible to check with you in advance. Part of the terms of conditions of your acceptance to attend these events is your acceptance to be included in photographs, and in doing so you give ACVB and Develop Athens S.A. permission to use these photos for legitimate business purposes such as evidencing that the event took place, local or internal publicity or promoting similar events.

 

2. How we collect personal data 

We and our third-party service providers may collect and automatically process this information in a variety of ways, including:

• When registering with us, you will be asked whether or not you consent to us sending you electronic communications/direct marketing. If you provide your email address and consent for email marketing, some information is collected about when/if the email was opened and what links were clicked. This information is used to assess the engagement and success of an email campaign.
• Clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our personnel so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid tracking.
• If you fill out a web form on any of ACVB websites for either leisure tourism or business tourism (MICE) reasons, your information will be stored in our CRM system and some amount of your past browsing on our site may be available to us to determine your interests. We may use this information to more effectively engage with you and improve our site. If you do not wish for us to have your personal information, please do not register or fill out any of the web forms on this site.
• If you contacted us directly for news stories or media related content.
• If you registered with us as a business tourism or leisure tourism ambassador, such as a conference ambassador or brand/product ambassador.
• If you contacted us about developing MICE business: for example, if you submitted to a buyer or prospect list or business research service or attended a trade or buyer event in order to research, identify and source MICE (business tourism) business in Ireland for business purposes.
• To register as a user of our business services we need to collect information such as your name and email address, the name and address of your company, your job title and the services you have an interest in. We may ask different questions for different services, including competitions. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• To register as a user of our consumer information and promotional services we need to collect information such as your name and email address.
• Provide us with images: In case these images may contain people you must have full documented copyright, marketing usage rights and permissions of all related parties to use and to share all images.
• Through your browser or device: most browsers and landing pages collect certain information automatically, for example, type and version of operating system, screen resolution, device manufacturer and model, language, internet browser type and version, and the name. We use this information, for example, to make sure that the ACVB services function properly, analyse the performance of our products, and to improve and maintain the services.
• IP address: IP addresses are automatically transmitted as part of any internet communication and collecting IP addresses is a common practice; many websites, applications and other ACVB services collect IP addresses automatically. We use IP addresses for purposes such as communicating with your device, calculating usage levels of the ACVB services, helping diagnose server problems, security, and administering the ACVB services.
• Location data: We may collect the physical location of a connected device, for example, using satellite, cell phone tower, and WiFi signals. We may use your device’s physical location to provide you with location-based ACVB services and content. You can choose whether to allow or deny uses and/or sharing of your device’s location by changing your device settings, but if you choose to deny such uses and/or sharing, we and/or our marketing partners may not be able to provide you with the applicable ACVB services and content.
• Applications: developed in connection with the website for mobile devices will operate and capture information as set out above and are also subject to this policy. Applications developed by us but deployed on other platforms such as social media channels may provide feedback to us on activity and usage specific to a user.
• Attendance at business events: we may take photographs at certain business events whether promotional, networking or training event. These images are for business use to demonstrate participation and the ongoing promotion of our services and events. You may be identifiable in these images. We also endeavour to use images with the utmost discretion and for business use only. You have the option to ‘opt out’ of events if you do not wish to be photographed.

 

3. How you can manage your personal data

We endeavour to keep all personal data that you provide to us accurate and up to date. As such, you must tell us about any changes to such information as soon as possible. If you are a registered user of the ACVB Portal you can update your personal information held on the ACVB Portal at any time and change your stated interests and whether or not you wish to receive correspondence from us. You may unsubscribe from newsletters and other updates by selecting the Unsubscribe button at the foot of every communication.

 

4. How we protect your personal information

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred via the internet. If you have any particular concerns about your information, please contact us. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. The information we collect from you may be transferred to and processed and/or stored at a destination outside the European Economic Area (“EEA”). If we send your personal data outside the EEA we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information.

 

5. How long we keep your personal data 

To meet our legal and regulatory obligations, any information that you provide to us will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected in the first instance, and our obligations under data protection legislation. In general, your personal data will be retained by us for two years and six months from the last date of contact or transaction.

 

6.  What rights you have

You have a number of rights under data protection legislation. These include:

 

Right of access
You have the right to know what information we hold about you and to ask, in writing, to see your records. We will provide you with details of the records we hold as soon as possible and at latest within one month, unless the request is complex. We may require proof of identity before we are able to release the data. Please use the details in the “Contact us” section below if you would like to exercise this right.

 

Right to be informed
You have the right to be informed how your personal data will be used. This policy as well as any additional information or notice that is provided to you either at the time you provided your details, or otherwise, is intended to provide you with this information.

 

Right to withdraw consent
Where we process your data on the basis of your consent (for example, to send you marketing texts or e-mails) you can withdraw that consent at any time. To do this, or to discuss this right further with us, please contact us using the details in the “Contact us” section below.

 

Right to object
You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so (for example, to send you direct marketing by post). To do this, or to discuss this right further with us, please contact us using the details in the “Contact us” section below.

 

Right to restrict processing
In certain situations you have the right to ask for processing of your personal data to be restricted because there is some disagreement about its accuracy or legitimate usage.

 

Right of erasure
In some cases, you have the right to be forgotten (i.e. to have your personal data deleted from our database). Where you have requested that we do not send you marketing materials we will need to keep some limited information in order to ensure that you are not contacted in the future.

 

Right of rectification
If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated. To update your records please get in touch with us using the details in the “Contact us” section below.

 

Right to data portability
Where we are processing your personal data because you have given us your consent to do so, you have the right to request that the data is transferred from one service provider to another.

 

Right to complain to the Data Protection Commissioner (DPC)
If you do not think that we have processed your personal data in accordance with this policy, please contact us in the first instance. If you are not satisfied, you can complain to the DPC or exercise any of your other rights pursuant to data protection legislation. Information about how to do this is available on the DPC website at www.dpa.gr

 

Offensive content
If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on the website or otherwise engage in any disruptive behaviour on any ACVB service, we may remove such content. Where we reasonably believe that you are or may be in breach of any applicable laws, for example on hate speech, we may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. We would only do so in circumstances where such disclosure is permitted under applicable laws, including data protection legislation.

 

7.  Updates to this privacy policy

We may change this privacy policy. The “Last Updated” section at the top of this page states when this privacy policy was last revised. Any changes to this privacy policy will become effective when we post the revised privacy policy on the Develop Athens S.A. website & ACVB. Your use of the ACVB services following these changes means that you accept the revised privacy policy. If any change may materially and negatively affect the privacy of your personal information, we will use reasonable efforts to notify you in advance and give you a reasonable period of time to object to any changes. We encourage you to periodically review this privacy policy to stay informed about how we collect, use, and share personal information.

 

8.  Our Data Protection Officer

For GDPR compliance, you can contact the Athens Convention and Visitors Bureau’s Data Protection Officer at the following address:

 

Develop Athens S.A.
Attn: Data Protection Officer 
19 Echelidon Str. & Peiraios, Athens, Attiki, 118 54
[email protected]r